Terms & Conditions

Last Updated: 19th January, 2024

 

Acceptance of Terms

Welcome to Innoglance (hereinafter referred to as "we," "us," or "Innoglance"). By accessing or using our website and purchasing our beauty care & lifestyle products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

Products and Orders
  • Product Descriptions: We strive to provide accurate and up-to-date information about our beauty care & lifestyle products. However, we do not warrant the accuracy, completeness, or reliability of product descriptions.
  • Orders: By placing an order on Innoglance.com, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
Pricing and Payment
  • Prices: All prices on our website are in BDT, inclusive of applicable taxes.
  • Payment: We accept only Cash on Delivery (COD). In some cases, we accept advance payment or partial payment by bKash.
Shipping and Delivery
  • Shipping: We aim to process and ship orders promptly. Shipping times may vary based on your location and product availability.
  • Delivery: We are not responsible for any delays or issues in delivery caused by third-party shipping company. But we always try to advice the courier company as they deliver our parcel within the time frame as early as possible.
Returns and Refunds
  • Returns: Our return policy is outlined separately on our website. Please refer to it for information on returning products.
  • Refunds: Refunds are issued in accordance with our return policy. Please review our refund policy for more details.
Intellectual Property
  • Trademarks: All trademarks, logos, and service marks displayed on Innoglance.com are the property of Innoglance. Use of these marks without our written permission is prohibited.
Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

Changes to Terms and Conditions

We reserve the right to update, modify, or revise these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about this Terms & Conditions or our practices, please contact us at:

Innoglance (innoglance.info@gmail.com)